Global Network
as a Service

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Objective

Creating interfaces for the integration of customer feedback in the development process as well as the test phases of existing projects / products

What we offer

  • capturing customers for test and feedback sessions
  • developing a global customer network taking into account legal & compliance aspect
  • developing “user stories” for the implementation of project-specific test and feedback sessions
  • analyzing findings and development of suggested solutions in regards to quality improvement
  • worldwide customer support during the market entry phase
  • defining an internal training concept for the sustainable establishment of customer focus in product development

Your benefits

  • establishing a network for cooperation between customer and manufacturer
  • availability of customer feedback in every development and test phase
  • synergy effects and quality assurance of communication between the departments
  • increased efficiency in resource management by setting the course early
  • customer- and solution-oriented development concept
  • integrating the customer focus in the corporate culture
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Contact

NextStep AG
Hertastr. 19
90461 N├╝rnberg

+49 160 7904976 contact@nextstep.ag