Objective
Creating interfaces for the integration of customer feedback in the development process as well as the test phases of existing projects / products
What we offer
- capturing customers for test and feedback sessions
- developing a global customer network taking into account legal & compliance aspect
- developing “user stories” for the implementation of project-specific test and feedback sessions
- analyzing findings and development of suggested solutions in regards to quality improvement
- worldwide customer support during the market entry phase
- defining an internal training concept for the sustainable establishment of customer focus in product development
Your benefits
- establishing a network for cooperation between customer and manufacturer
- availability of customer feedback in every development and test phase
- synergy effects and quality assurance of communication between the departments
- increased efficiency in resource management by setting the course early
- customer- and solution-oriented development concept
- integrating the customer focus in the corporate culture